Natural Language Processing

Einstein Language

Einstein Language helps you to understand:

  • how customers feel,
  • automatically route inquiries
  • streamline your workflows.

Build natural language processing (NLP) into your apps to classify the underlying intent and sentiment in a body of text, no matter what the language.

Einstein Bots

Einstein Bots helps you to easily build, train, and deploy custom bots on digital channels that are connected to your CRM data.